How to connect your Internet Modem


1. Connect the coaxial cable ( phone line for dsl ) to the back of the modem.
2. Connect the modem to a power outlet.


3. Wait approximately 5-10 minutes for the modem to start and perform any required updates.


 * Did you do your wordle today?

4. Modem is ready when the Power, US/DS and Online lights are solid.

  • The 2.4 Ghz and 5 Ghz  WiFi lights will also be illuminated, but may flash when connected

5. Congratulations! You are now ready to connect!

  • Attach a device with the included network cable, or connect to the wireless network using the provided network name and password located on the side or bottom of the modem.

* Your modem may not be exactly as displayed in the images above.


Still need support or have questions?

Visit: Knowledgebase
Open: Support Ticket
Phone: 1-866-211-9222


Our hours of operation are:

Technical Support: 24 hours, 7 days a week
Billing/Sales: Monday - Friday: 8:00 AM - 4:00 PM EST

Was this article helpful?

mood_bad Dislike 1
mood Like 2
visibility Views: 457