How to connect your Phone Device ( ATA )

For Grandstream HT801 or HT802 Telephony Device ( ATA )

 

1. Connect the phone device to your internet modem using the included network cable to the blue network port ( RJ-45 ).

 

2. Connect the phone device to a power source using the included power cable.

 

3. Connect a phone handset/headset to the phone device using a phone cable to the green phone port ( RJ-11 )

 

4. The phone device is ready when all lights are illuminated.

 

5. You can locate the phone number assigned to you and your current voicemail password in the " Phone Services - Account Details " email that was sent to you. If you did not get this email, please contact us.

 

 

Phone Features
  • Voicemail : Press *98 and enter the default (1234) or set password. 
  • Do Not Disturb (DND ) : To turn on, press *79. To turn off, press *78.
  • Call Forwarding : Press *72 + 10 digit phone number. To turn off, press *73.

 

 

 

Still need support or have questions?

Visit: Knowledgebase
Open: Support Ticket
Email: support@internetatlantic.com
Phone: 1-866-211-9222

 

Our hours of operation are:

Technical Support: 24 hours, 7 days a week
Billing/Sales: Monday - Friday: 8:00 AM - 4:00 PM EST


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