How to pay your bill

Internet Atlantic logo

You can pay through the customer portal or by phone.

Pay online

1 Sign in

Open the customer portal and sign in.

Forgot your password? Select Forgot your password? on the sign-in screen.

2 Open your bill

Select Billing from the menu. Under Invoices, choose the bill you want to pay.

3 Select Pay Now

On the invoice, select Pay Now!

4 Choose how to pay

·         Credit card: Choose Pay by Credit Card.

·         Visa Debit or Mastercard Debit: Choose Pay by Credit Card too. These debit cards must be processed as credit cards.

·         Directly from your bank account: Choose Pay by Debit.

Then select Continue.

5 Complete your payment

If this is your first payment, enter your payment details and follow the instructions.

If your payment method is already saved, select it and choose Pay Now!

Check for a payment confirmation. If you are unsure whether it worked, contact us before trying again.

Pay by phone

Call 1-866-211-9222 and choose Billing.

Phone payments accept credit cards and Visa Debit or Mastercard Debit cards only.

Still need help? We're here.

Open a Billing ticket in the customer portal.

Tell us your invoice number, which step you reached, and any error message.

Do not include passwords or full card or bank account numbers.

Visit: Knowledgebase
Open: Support Ticket
Email: support@internetatlantic.com
Phone: 1-866-211-9222

Our hours of operation are:

Monday-Friday 8:00am - 6:00pm EST


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